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Dominion Dealer NewsDominion Dealer Solutions announces General Motors recertification of Autobase and AVV as Certified Lead Management Providers (CLMP)Norfolk, VA., August 26, 2010 - Dominion Dealer Solutions, a division of Dominion Enterprises, today announced that General Motors (GM) has approved recertification for both Autobase and AVV as Certified Lead Management Providers (CLMP). Autobase and AVV are premier CRM and ILM providers for auto dealers nationwide.
As part of this program, GM requires each of its US dealerships to use a certified lead management provider for receiving and responding to OEM-generated Internet leads. Based on criteria listed in GM's Statement of Certification Requirements, over 70 technology standards were required for the recertification. These standards ranged from changes in performance reporting to lead processing, and training updates to lead handling.
Ed Braunbeck, general manager of AVV, noted, "AVV and GM together invested a significant amount of time working on these requirements. AVV is committed to providing GM dealers with a comprehensive lead management tool, and we're pleased that our efforts have met GM's rigorous standards."
Some of the new performance reporting includes: Total GM Internet Leads GM Dealer Website Leads Total Leads Responded To Average Dealer Response Time (Current) Average Dealer Response Time (Prior Week/Month) Number of Leads Responded To On Time Percentage of Leads Responded To On Time Prior Week/Month Percentage of Leads Responded To On Time Number of Leads Not Responded To (Current) Percentage of Leads Not Responded To (Current) Prior Week/Month Percentage of Leads Not Responded To
Additional SLA qualifications were adhered to, including: Lead Handling - End to End Processing Lead Processing Lead Accuracy Rate Application Availability - Lead Processing Availability Of Supplier System Real Time Lead Status Updates Percentage of Real-Time Leads Sent On Time (30 minutes or less) New Lead Types (Accept, Generate, & Implement)
Bryan Anderson, founder and general manager of Autobase, commented, "We are appreciative of GM's continued recognition of Autobase CRM as a premier solution for their dealers. The hard work involved in this process proves just how dedicated both Autobase and GM are to the success of the GM auto dealers using our automotive CRM."
Autobase has been certified with General Motors since November 2006, AVV since September 2007. The recertification process began December 2009 and concluded on August 2, 2010.
About Autobase, Inc. Autobase® has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase offers a growing suite of cutting-edge marketing solutions and time-tested sales processes that drive and close significantly more business in the showroom and service drive. Nearly 40,000 auto professionals use Autobase every day to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit www.autobase.net.
About AVV AVV, a division of Dominion Dealer Solutions, is a leading provider of independent lead management tools including Web Control, AutoManager and WebResponse. AVV is a certified OEM provider to more than 15 manufacturers including: Acura, Audi, BMW, Ford, General Motors, Honda, Hyundai, Infiniti, Kia, Mazda, Mitsubishi, Nissan, Subaru, Volvo and Volkswagon. AVV's performance reporting has enabled thousands of dealers nationwide to manage the entire car buying process-from online browsing to the showroom sale to post-sale service since 1999. It's Simple. Reliable. Powerful. For more information, visit www.avv.com.
About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Enterprises is a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. Visit http://www.DominionEnterprises.com.
Media Contact: Peyton Hoffman 757.351.7271 peyton.hoffman@dominionenterprises.com
AVV launches redesign of its automotive website, AVV.com
WESTERVILLE, Ohio, July 12, 2010- AVV, the leading independent lead management tool for automotive dealers, and a division of Dominion Dealer Solutions, has re-launched its website, www.AVV.com, with a new design and several enhancements. Among the significant changes, the new site incorporates more visual imagery for each product, including product videos and larger screenshots for feature details, as well as product detail for all three products: Web Control, WebResponse and WebTalk. Ed Braunbeck, general manager of AVV, noted, "The new website effectively relates many of the new application enhancements we have recently launched within the product. We hope that our new company website provides prospective dealerships all of the information they need to make an informed decision about the importance of lead management for their business." Some of the most notable improvements are whitepapers, a blog, a certified consultants section, and OEM certification information. The new www.AVV.com links directly to AVV's application, Web Control, through a Dealer Login on the homepage. Customers continue to manage their leads in Web Control and access WebReponse emails with the same login and password. Both www.AVV.com and AVV Web Control are now linked. Future product updates and company information will be found on www.AVV.com as well as through AVV's Facebook and Twitter integration and on the new AVV blog. The site also incorporates an OEM Certified Partners section for dealers to research specifics about each of its thirteen certifications and brand partnerships. Certifications are a large focus of www.AVV.com's new Certified Consultants section. AVV has consultants nationwide who are certified in AVV's products and services and recommend them to dealers as applicable. Potential customers can find sample training videos in the Support section, along with frequently asked questions and whitepapers on topics such as Social Media and Email Marketing. Those interested in pursuing more information about AVV or any of its products can schedule a live demo, contact AVV management, or call sales or support directly with any questions. For more information, visit www.AVV.com. About AVV AVV, a division of Dominion Dealer Solutions, is a leading provider of independent lead management tools including Web Control, AutoManager and WebResponse. AVV is a certified OEM provider to more than 15 manufacturers including: Acura, Audi, BMW, Ford, General Motors, Honda, Hyundai, Infiniti, Kia, Mazda, Mitsubishi, Nissan, Subaru, Volvo and Volkswagon. AVV's performance reporting has enabled thousands of dealers nationwide to manage the entire car buying process-from online browsing to the showroom sale to post-sale service since 1999. It's Simple. Reliable. Powerful. For more information, visit www.avv.com. About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Enterprises is a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com.
Contact Peyton Hoffman Marketing Manager Dominion Dealer Solutions 757-351-7271 peyton.hoffman@dominionenterprises.com
GetAuto.com launches mobile Web site
NORFOLK, Va., June 7, 2010 - GetAuto.com, a division of Dominion Dealer Solutions, has launched a mobile Web site that will allow in-market car shoppers to connect with dealers. Web browsers on mobile devices will automatically redirect to the new site located at http://m.getauto.com, eliminating the excessive content and loading time of the full Web site. GetAuto.com's new mobile Web site will provide car buyers access to over 700,000 vehicles and 6,000 dealers, and it will allow users to share vehicle information on popular social networking Web sites. Users may still access the full GetAuto.com Web site from their mobile devices via a link in the footer. The new mobile GetAuto.com Web site, while more condensed, offers the same extensive car search capabilities as the full Web site. The new mobile technology allows users to customize their search for specific dealers or vehicles and also to search for dealers by zip code. Search results include multiple pictures, detailed listing data, email capability, and an advanced dealership mapping tool that integrates with the navigation and mapping function of most mobile devices. GetAuto.com now also offers an upgraded iPhone application that detects iPhone usage. When iPhone users visit the GetAuto.com mobile Web site, they are automatically asked if they would like to download the upgraded GetAuto.com iPhone application. This application includes user-friendly navigation and car sorting options, as well as a loan calculator. The loan calculator allows the user to input interest rate, price, and down payment to calculate the monthly vehicle payment. Suzanna McGrath, director of product development for Dominion Dealer Solutions, states, "the growth of the mobile Web has been exponential - and some studies predict that based on the current rate of change and adoption, the mobile Web will be bigger than desktop Internet use by 2015. Delivering a mobile-optimized GetAuto.com not only provides convenience and accessibility to in-market car shoppers but also creates a new marketplace for our dealers."
ABOUT GETAUTO.COM GetAuto.com, created in 1996, is a pioneer in Web-based automotive marketing. GetAuto.com specializes in providing car shoppers with detailed consumer information on over 700,000 used and certified pre-owned cars available at dealerships nationwide. GetAuto.com is a part of the Dominion Dealer Solutions division of Dominion Enterprises. Dominion Dealer Solutions, serving more than 60% of the automotive dealers nationwide, delivers comprehensive vehicle and marketing technology services to help dealers better serve their car buying customers. For more information, go to: www.getauto.com.
ABOUT DOMINION DEALER SOLUTIONS Dominion Dealer Solutions helps car dealers attract, retain and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental and employment industries. For more information, visit www.DominionEnterprises.com. ###
Contact: Suzanna McGrath Director, Product Development (757) 351-7507 Suzanna.mcgrath@dominionenterprises.com
Autobase, Inc. delivers Equity Alerts for auto dealers
Indianapolis, IN., May 4, 2010 - Autobase, Inc., the premier provider in automotive CRM for auto dealers nationwide and a division of Dominion Dealer Solutions, today announced the release of Equity Alerts.
Equity Alerts provides auto dealers with the ability to mine their data for qualified customers who, with no money down, could lower their payment and get into a newer vehicle today. The automated process considers the current value of each vehicle, calculates payoff (while considering refundable items), identifies term and rate based on buyer preference and history, and factors in all current rebates and incentives against the dealership's current inventory. The result is an intelligent reporting of which customers are in potential equity situations within the dealer's acceptable profit structure.
"We are constantly encouraging our dealers to 'attack their database' and uncover the wealth of business opportunity that resides in it," stated Bryan Anderson, founder and general manager of Autobase. "Equity Alerts automates this process beautifully, serving up the kind of leads that any salesperson would jump through hoops to work."
John Hardacre, director of product at Autobase, remarked, "Dealers are always looking for stronger leads and stronger lead follow-up. Now, as daily opportunities are uncovered by Equity Alerts in Autobase, the CRM also cues meaningful communication to each customer. Be it through a personal call from the salesperson, a video email, a digital web ad, or any number of permission-based marketing messages, the customer can be made aware of his equity position almost immediately. This is real marketing power."
Beyond mining sales data, Equity Alerts leverages service information to flag users when new service appointments are set and new repair orders are opened for equity customers. This provides the timely notification needed when equity customers and potential buyers may be sitting in the dealership.
About Autobase, Inc. Autobase® has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase offers a growing suite of cutting-edge marketing solutions and time-tested sales processes that drive and close significantly more business in the showroom and service drive. Nearly 40,000 auto professionals use Autobase every day to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit www.autobase.net.
About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries, http://www.DominionEnterprises.com.
Media Contact: Steve Lausch 317.428.6159 slausch@autobase.net
AVV releases WebResponse email templates and WebTalk chat functionality during 8th Annual Digital Dealer Conference
WESTERVILLE, OH-April 26, 2010-AVV, a division of Dominion Dealer Solutions, announced today the launch of two new products, WebResponse and WebTalk. AVV, a recent recipient of both the 2010 Dealer's Choice Diamond Award in the CRM category and the 2009 DrivingSales' TopRated ILM award, introduced the products to dealers during the 2010 Spring Digital Dealer conference in Orlando, Florida. They are part of a larger initiative to increase lead conversions.
WebResponse email templates offer personalized message customization for dealers. Dealers can select from multiple style variations that build on the dealership's logo, website theme and colors. The combination of the vehicle-specific messages to potential buyers and the design customization provides greater message relevancy for buyers. This advantage will lead more potential buyers to the showroom of that specific dealership.
WebTalk is an outbound calling feature seamlessly integrated with AVV's core product, Web Control. Dealers using this technology log into the Web Control interface and connect instantly with car buyers. In addition to saving time, all calls are recorded with playback options for increased effectiveness in sales representative auditing and training.
"When we say, 'AVV ensures no lead ever becomes a missed opportunity', we mean just that. With WebResponse and WebTalk, we've addressed two more ways for dealers to track, convert and manage every potential prospect. These are cost-effective marketing efforts with tangible results for our dealers," said Ed Braunbeck, general manager of AVV.
About AVV AVV, a division of Dominion Dealer Solutions, is a leading provider of independent lead management tools including Web Control, AutoManager and WebResponse. AVV is a certified OEM provider to more than 14 manufacturers including: Acura, Audi, BMW, Ford, General Motors, Honda, Hyundai, Infiniti, Kia, Mazda, Mitsubishi, Nissan, Subaru, and Volvo. AVV's performance reporting enables thousands of dealers nationwide to manage the entire car buying process; from online browsing to the showroom sale to post-sale service. It's Simple. Reliable. Powerful. For more information, visit www.avv.com.
About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental and employment industries. For more information, visit www.DominionEnterprises.com. ###
Contact Jennifer Sanford Marketing Director Dominion Dealer Solutions 757-351-8183 jennifer.sanford@dominionenterprises.com
XIGroup redesigns inventory display with significant enhancementsCustom inventory, detail and search page layouts, coupled with enhanced lead generation, makes this new inventory display a powerful upgrade to dealers' websites.
WHITE MARSH, MD, April 12, 2010- XIGROUP, a leading provider of website lead generation and design customization for franchise and independent automotive dealers, has redesigned its inventory display to keep dealers competitive. XIGROUP is a division of Dominion Dealer Solutions.
"The redesign of our vehicle inventory will push our dealers ahead of their competition. Consumers can find what they are looking for faster, and dealers can tailor their inventory to look more like the rest of their website. After conducting extensive research, we determined that although we offer one of the better inventory displays on the market, we felt it was time to utilize the latest technology and push the product to the cutting edge," said Joe High, group general manager for Dominion Dealer Solutions.
XIGroup now offers a visually appealing user interface and many new features, including:
- Custom inventory page layouts - Custom search results layouts - Custom detail page layouts - Inventory, search results and detail pages all branded for manufacturer compliance - Social network integration - Photo and video galleries available on search results pages - Enhanced lead generation - New car comparison feature allowing buyers to compare details of up to four (4) cars - Specials and coupons themed to match dealer websites - One click access to all contact forms - Deeper filtering criteria "The launch of this new inventory display propels XIGroup into an era of unprecedented customization for dealer inventory. Gone are the days of each dealer's inventory looking exactly the same," said Sean Stansell, Product Development Manager for XIGroup. "Now the dealer can tailor the display to match their site and their brand, while providing their prospective customers with an easier, more intuitive interface." Dealers choose from three primary inventory formats, which are adjusted to match the dealer's main website. Further customization resides in the search results and detail page layouts, where dealers can choose between several styles, selecting a default for how the vehicle information is displayed. Prospective car buyers can switch between styles when viewing information in the inventory, allowing for both dealer and customer flexibility. With every layout branded to match the dealer's website, the car buyer experiences a seamless transition between the rest of the dealer's site and the vehicle inventory.
The new inventory manager will be included as part of the XIGroup website package for all new and renewing customers.
@utoRevenue® Named Diamond Award Winner in 2010 Dealers' Choice Awards
Lee, MA—April 5, 2010—@utoRevenue has been named the recipient of the Diamond Award in the Direct Mail category of the Auto Dealer Monthly 2010 Dealers’ Choice Awards.
“It takes more than just great products or services to make a company stand out among its peers; it takes great employees behind it who create, market and support those products and services. This year’s Dealers’ Choice Award winners certainly have some great talent to stand behind their outstanding products. It’s a privilege to recognize some of the best in the industry,” said Harlene Doane, editor of Auto Dealer Monthly. “@utoRevenue should be very proud of their products, services and staff.”
Trista Hevey, direct mail product manager for @utoRevenue, remarked, “This award validates the dealers’ need for high quality and commensurate value for direct mail services. The @utoRevenue team utilizes intelligent data segmentation, creative design, timely printing and shipping to provide dealers with a high ROI and uncompromising service. We are honored to be recognized with this award.”
The Award Process This is the sixth year Auto Dealer Monthly has recognized the most highly regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel. The survey provided dealers and their employees the ability to offer their collective selection of the top providers to the retail auto industry.
Overall, 54 awards were given to 42 companies, all chosen by dealers and dealership personnel. In 20 distinctive categories of products and services, more than 11,000 votes were cast. Ratings were gathered on the performance of the product or service, as well as the customer support and service provided, and the overall value compared to cost to the dealership.
The complete list of winners, as well as any provider or finance company that rated higher than the group average score in any category, can be found at http://www.AutoDealerMonthly.com. The feature article on the 2010 Dealers’ Choice Awards is in the April 2010 issue of Auto Dealer Monthly magazine, which can be found here: http://autodealermonthly.epubxpress.com.
About @utoRevenue @utoRevenue® (www.autorevenue.com), a division of Dominion Dealer Solutions, is based in Lee, Massachusetts. As a leading provider of permission-based retention marketing solutions for retail auto dealerships, @utoRevenue has evolved to offer a complete line of services including email, email collection, online appointment scheduling, direct mail, text messaging, voice messaging, live calls, and e-newsletters. About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com.
About Auto Dealer Monthly, LLC Auto Dealer Monthly is the day-to-day resource for automotive dealerships of all sizes. It is known for offering business solutions to dealers by providing information necessary to make wise decisions regarding products, services or process changes in daily operations. Auto Dealer Monthly is also the publisher of Auto Dealer Monthly magazine and creator of SpecialFinanceInsider.com and AutoDealerPeople.com.
Contact: Katrina Slosek Katrina Slosek 866.628.6245 @utoRevenue’s @utoScheduler achieves 1000 appointments made in one day
LEE, Mass. March 30, 2010 -- @utoRevenue, an industry leader in delivering cost-effective customer contact solutions to auto dealerships across the country, and a division of Dominion Dealer Solutions, is excited to announce a major milestone in consumer adoption of online service appointment scheduling. @utoScheduler, an integrated appointment scheduling system to schedule service appointments online, has recorded 1,000 appointments made using its online interface in a single 24-hour period.
“Our primary goal for dealers is to increase service retention rates, and there is no better way to enable consumer behavioral change in our clients’ favor,” reports Brice Englert, general manager for @utoRevenue. “Online scheduling is a powerful tool to inspire consumer loyalty simply by giving them the control and flexibility to make their own appointment selections on their own time. The results for dealers using this system consistently can be immediate and significant.” @utoScheduler is the only scheduling system in the industry that is fully-integrated through multiple communication channels. Not only does it reside as a core feature of dealers’ websites, but also it can be present through every communication, whether via e-mail, voice, or direct mail, to drive traffic to the “Schedule Appointment” page of the dealer’s website. This constant branding results in customer retention for the dealership and faster adoption by consumers of the online appointment scheduling system. It also adds critical interactivity to the dealer’s website. About @utoRevenue @utoRevenue® (www.autorevenue.com), a division of Dominion Dealer Solutions, is based in Lee, Massachusetts. As a leading provider of permission-based retention marketing solutions for retail auto dealerships, @utoRevenue has evolved to offer a complete line of services including email, email collection, online appointment scheduling, direct mail, text messaging, voice messaging, live calls, and e-newsletters. About Dominion Dealer Solutions Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com.
Contact: Katrina Slosek 866.628.6245 Dealerskins names new general manager
NASHVILLE, TN March 29 – Dealerskins, providing innovative automotive websites for dealers for more than ten years and a division of Dominion Dealer Solutions, announced today that Joe High has been named general manager for its Nashville-based operations. High will oversee all sales, marketing, product and service-related operations of Dealerskins. “It is a privilege to join the Dealerskins team. I look forward to working with everyone to continue to provide interactive, customized website solutions for car dealers” Says High. No stranger to the automotive industry, High is currently the general manager of XIGroup, also a division of Dominion Dealer Solutions, based in Baltimore, Md. High started at XIGroup in 2001, working his way up from the customer service department to project/operations manager. In November 2007 he became XIGroup’s general manager and in March of 2010 was promoted to his current role overseeing Dealerskins and XIGroup. High graduated from Salisbury State University where he double-majored in Business Management and Management Information Systems. He earned his master of business administration in 2007 from the University of Baltimore. He currently lives in Perry Hall, Md. and works out of the XIGroup offices in White Marsh, Md., but will be relocating to Dealerskins’ offices in Nashville, Tenn. George Nenni, vice president of Dominion Dealer Solutions, noted, “Joe High’s appointment to this role brings our website solutions into more focus, and it will allow us to provide more targeted solutions for our customers’ varying online marketing needs.” In his new role, High will continue as group general manager of both Dealerskins and XIGroup, dividing his time between Nashville, Tenn. and Baltimore, Md. with sales, marketing, product and service support in both locations. ABOUT DEALERSKINS Dealerskins, a division of Dominion Dealer Solutions, has been building beautiful and powerful web solutions that drive results for automotive dealers since 2000. With real-world dealership experience and a passion for developing innovative solutions for dealers, Dealerskins provides interactive and customized websites, state-of-the-art search engine optimization services and enterprise-level research tools. Learn more about how dealers can improve their online sales by visiting http://www.dealerskins.com
ABOUT XIGROUP XIGroup, a division of Dominion Dealer Solutions, provides superior search engine optimization, cost-effective websites and industry leading customer service to franchise and independent car dealers. Since 1998, XIGroup has provided feature- rich website designs for hundreds of dealers nationwide. Customers experience greater value with XIGroup’s unique blend of customizable designs, easy to use tools, and search engine expertise. For more information, visit www.XIGroup.com.
ABOUT DOMINION DEALER SOLUTIONS Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. For more information, please contact: Peyton Hoffman 757-351-7271 peyton.hoffman@dominionenterprises.com
Dealer Specialties Introduces Mobile Lead MarketingCINCINNATI, March 3, 2010 - Dealer Specialties, a division of Dominion Dealer Solutions and the nation's largest provider of comprehensive inventory management solutions, websites and marketing tools, today announced the launch of Mobile Marketing Solutions. The Mobile Marketing Solutions program is a mobile website and text messaging lead generator for car dealers who want to reach ready-to-buy shoppers. The program delivers an informed and relevant lead to the dealership resulting in a more profitable and faster sale. The launch of this program marks a pivotal point in how dealerships promote their inventory and is easily integrated into an existing marketing strategy. "We are very excited about the addition of a mobile solutions offering for automotive retailers. We are launching an innovative and accountable marketing solution during a time when the industry is evaluating where their marketing dollars are spent," says Al Hess, general manager of Dealer Specialties sales and operations. "This mobile and lead generating marketing tool is a natural extension to the current line of marketing offerings from Dealer Specialties. We believe our customers will enjoy the simplicity the tool offers, the integration of online and mobile platforms and the overall value our offer will deliver." The Dealer Specialties Mobile Marketing Solution includes three options 1) a mobile inventory website, 2) a mobile inventory website with up to four text messaging keywords, and 3) a mobile inventory website with up to eight text messaging keywords - an option for dealerships with a comprehensive marketing strategy who want the ability to track multiple brands, marketing programs and all of its advertising dollars. Opt-in shoppers realize the benefits of on-demand access to vehicle photos, vehicle details, e-brochures and dealer contact information in a mobile environment according to their preferences. These buyers are willing to build a one-on-one connection that utilizes their phone number and email for more targeted marketing campaigns. The benefit to a dealership in creating a personal marketing list is that it helps enhance long-term customer relationships. The benefit to a consumer to opt-in is that the consumer will receive information more pertinent to his or her interests. And unlike many online marketing efforts, both products are easy to monitor with online access to lead reports and mobile website analytics. "Dealers who want to reach on-the-go consumers who prefer to shop mobile and communicate via texting are encouraged to participate in this program. The mobile and texting demographics clearly point to an opportunity automotive retailers can benefit from today," says Hess For more information about Dealer Specialties simple, powerful solutions and how these tools and industry consultants can benefit your dealership, visit www.dealerspecialties.com. About Dealer SpecialtiesDealer Specialties, a division of Dominion Dealer Solutions, is the nation's leading provider of a comprehensive suite of inventory management solutions, dealer websites and internet marketing. Providing full-serve and self-serve solutions to dealers growing and changing business needs, Dealer Specialties provides real-time inventory updates, and inventory marketing on the industry's largest online distribution network including GetAuto.com, Cars.com, eBay Motors, Craigslist, Vast.com, Google, YouTube and many others. Dealerships across the country choose Dealer Specialties as their inventory management and marketing solutions provider to ensure the highest quality, accuracy and timeliness of their vehicle inventory from lot to online. For more information, visit www.dealerspecialties.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit http://www.DominionEnterprises.com. For additional information, contact: Mazda again names Dealerskins preferred website providerNASHVILLE, Tenn.[02/12/10]- Mazda North American Operations and Dealerskins, a division of Dominion Dealer Solutions and a leading provider of automotive dealer web services, are partnering together for the second year in a row, naming Dealerskins as Mazda's preferred website provider. Mazda dealers have seen great success with their websites since the partnership between Mazda and Dealerskins was first inked in July 2008. Dealer site lead count has steadily increased, showing a positive trend in buyer behavior. "Dealerskins has provided our Mazda dealers with an effective website solution that also integrates with our suite of dealer tools, which has resulted in a significant improvement in consumer engagement," said Michael Garant, digital marketing, for Mazda North American Operations. "We are constantly working directly with our dealers and Dealerskins to deliver our brand promise and to meet customer expectations in the digital space." Dealerskins integrates a variety of tools and services for Mazda dealer websites including manufacturer incentives that automatically display, new vehicle brochures that are accessible through the vehicle details pages, and a Mazda-compliant quote router tool that enables Mazda dealers to track leads while eliminating duplicate and spam leads. Along with these Mazda-specific tools, Dealerskins offers around-the-clock access to dedicated support and the Mazda Knowledge Base. As a part of the renewed partnership, Mazda and Dealerskins will launch a pilot program through which Dealerskins will process the co-op claims for dealer websites on behalf of their Mazda customers. Since Dealerskins ensures 100 percent co-op compliancy, it will file for reimbursement on a dealer's behalf and handle issue resolution if necessary. That includes a promise that if a co-op issue cannot be resolved, and it's something Dealerskins could have prevented, Dealerskins will reimburse the dealer for missed co-op funds. About DealerskinsDealerskins provides beautiful and powerful web solutions that drive results for automotive dealers. Our expertise comes from real-world dealership experience and a passion for responding to our dealers' needs. Our founders designed, built and used the first Dealerskins website while working at a top-50 dealership group. Today, Dealerskins builds interactive, customized websites with the same enterprise-level research tools previously found only on manufacturer websites. Learn more about how dealers can improve their online sales by visiting http://www.dealerskins.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. About Mazda North American OperationsHeadquartered in Irvine, Calif., Mazda North American Operations oversees the sales, marketing, parts and customer service support of Mazda vehicles in the United States, Canada and Mexico through nearly 900 dealers. Operations in Canada are managed by Mazda Canada, Inc., located in Ontario; and in Mexico by Mazda Motor de Mexico in Mexico City. AVV updates Web Control® customer relationship management systemDeliverability reporting, SnapShell® driver's license scanner and e-mail read receipt functionality are among the latest features of the new user interface WESTERVILLE, Ohio, Feb. 4, 2010- AVV's Web Control, the leading independent lead management tool for automotive dealers, and a division of Dominion Dealer Solutions, has been redesigned and enhanced to keep dealers competitive. "We wanted to make Web Control more visually appealing and easier for new users to work with. At the same time, we surveyed our existing users and received overwhelming feedback to not change the existing application. So we had to be sensitive to both parties," said Ed Braunbeck, general manager of AVV. Already known for its efficiency, accountability and ease of use, Web Control now offers an easy-to-use, visually appealing user interface and many valued features, including:
Braunbeck continued, "As part of the change, we took the opportunity to upgrade some technologies to increase the speed and functionality of Web Control. All the updates are focused on improving the dealer's efficiency in managing a large volume of leads." Dealers are encouraged to take advantage of the deliverability reporting available with every e-mail campaign to more closely measure their marketing ROI. With Web Control, dealers also have access to AVV's WebResponse, a series of templated e-mails designed to generate more leads from dealers' websites. WebResponse and Web Control work together to drive a higher level of quantifiable leads to the dealer. The new user interface has more than 35 performance reports including salesperson, source, corporate, lead and prospect. Advanced showroom reporting, post-sale, and service reporting also is available. AVV provides the tools for dealers to track every step in the sales conversion process. With the ability to select lead routing preferences through AVV's AutoManager, no lead ever becomes a missed opportunity. For more information, visit www.AVV.com. About AVVAVV, a division of Dominion Dealer Solutions, is a leading provider of independent lead management tools including Web Control, AutoManager and WebResponse. AVV is a certified OEM provider to more than 14 manufacturers including: Acura, Audi, BMW, Ford, General Motors, Honda, Hyundai, Infiniti, Kia, Mazda, Mitsubishi, Nissan, Subaru, and Volvo. AVV's performance reporting enables thousands of dealers nationwide to manage the entire car buying process-from online browsing to the showroom sale to post-sale service. It's Simple. Reliable. Powerful. For more information, visit www.avv.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact Dealer Specialties launches enhancements for The AnalyzerCINCINNATI, Feb. 4, 2010 - Dealer Specialties, a division of Dominion Dealer Solutions and the nation's largest provider of comprehensive inventory management solutions, websites and marketing tools, has enhanced its pricing analytics and appraisal tool, The Analyzer. Enhancements to The Analyzer include a more robust vehicle database through the addition of new data sources, a new velocity report, and one-click access to The Analyzer through the dealer dashboard. The new and improved tool provides a more comprehensive evaluation of market vehicle sales performance. Velocity reports give auto dealers a snapshot of relevant turn rates in the market, and suggests near-term future performance based on very recent history. The reports help dealers view their local market through the lenses of both quantity and time. "The automotive industry is in a volatile state and having access to data rich reporting that demonstrates a market's activity is critical," says Glen Garvin, Dealer Specialties general manager of product and development. "A major challenge in today's environment is pricing vehicles competitively amongst other dealerships. The new velocity report helps mitigate risk and empowers a dealer to purchase vehicles based on local market intelligence." Also included in the Analyzer is an appraisal tool that utilizes current Black Book and NADA pricing guides in evaluating potential incoming trade-ins. That data is stored for comparison with supply and demand in the local marketplace. The Analyzer, which debuted in 2009, provides dealers with powerful inventory analytics, vehicle appraisal and pricing alerts with more than 4 million comparison vehicles. "With this added functionality, a more robust base of comparison vehicles and automated pricing adjustments, The Analyzer is an incredible value to our customers," says Garvin. The Analyzer is a transparent enhancement to the recently launched, redesigned Inventory Manager 3.0. For more information about Dealer Specialties simple, powerful solutions and how these tools and industry consultants can benefit your dealership, visit www.dealerspecialties.com. NADA invites auto dealers to "Go to Know." Dealer Specialties invites them to "Stop and Know." To find the inventory management solution most profitable for their dealership, auto dealers may visit booth 427 at the NADA Convention and Expo, Feb. 13-15, in Orlando for an on-site demo and to speak with a Dealer Specialties consultant. About Dealer SpecialtiesDealer Specialties, a division of Dominion Dealer Solutions, is the nation's leading provider of a comprehensive suite of inventory management solutions, dealer websites and internet marketing. Providing full-serve and self-serve solutions to dealers growing and changing business needs, Dealer Specialties provides real-time inventory updates, and inventory marketing on the industry's largest online distribution network including GetAuto.com, Cars.com, eBay Motors, Craigslist, Vast.com, Google, YouTube and many others. Dealerships across the country choose Dealer Specialties as their inventory management and marketing solutions provider to ensure the highest quality, accuracy and timeliness of their vehicle inventory from lot to online. For more information, visit www.dealerspecialties.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit http://www.DominionEnterprises.com. For additional information, contact: zAutos chooses DataOne Software as its automotive content providerDataOne will provide vehicle data and automotive content for zAutos' suite of hosted sales and marketing tools BEVERLY, Mass., Feb. 4, 2010 - DataOne Software, a division of Dominion Dealer Solutions, and a leading provider of automotive content and media, has been chosen by zAutos to support its suite of hosted online e-brochures and lead generating modules, which are integrated with common social media marketing hubs such as Facebook and MySpace. "zAutos solutions utilize traditional lead generating modules and e-brochure campaign functionality. They also incorporate social media marketing integration features to widen exposure, thus, bringing added benefit to their auto dealers, auto portals, OEM and OEM partner clients," says Josh Pereira, business development manager for DataOne Software. "DataOne Software provides vehicle data and consumer research information within zAutos solutions that helps engage consumers, increase the SEO value of search engine referenced content, as well as bring a much higher rate of return to clients and partners that utilize zAutos' services." DataOne's full automotive data and rich media solutions are utilized across the automotive industry for dealership marketing solutions ranging from inventory management and Web site design to CRM and service center solutions to key portals and classified listing sites. "With DataOne Software's vast array of data offerings we took the opportunity to analyze the data needs of our products to determine the possibility of outsourcing our data collections department. After receiving a large sample set of data, our database engineers determined that DataOne could effectively provide zAutos with the high quality data that we require, and thus the ability to outsource our data collection and focus on our core client offerings. The data we use in our product offerings is required to be timely, flexible, highly detailed and accurate, and provide SEO value. To put it simply, DataOne Software provides zAutos what we need," says David Vennes, founder of zAutos. About zAutoszAutos was established in 2006 from a desire to build unique and intuitive automotive tools, incorporating cloud computing technologies and social networking principles. These automotive tools are designed to create direct communication strategies that help build, maintain, and retain customer relationships. zAutos is a technology company that helps organizations improve name recognition throughout the automotive industry. zAutos also specializes in providing organizations with lead management and lead generation solutions. zAutos is made up of a diverse group of individuals who not only have extensive experience and knowledge in the technology industry but also in the automotive industry. The number one priority of all zAutos' products is to provide value to the customer experience. The products offered by zAutos currently include: Hosted Online Vehicle Configurators, e-Brochures, and Hosted Online Automotive Video Tools. About DataOne SoftwareSince 1999, DataOne Software has fulfilled unique content and data needs in the automotive marketplace providing businesses with cost-effective data integration and support for rapid technology development. The company sources automotive and related content including data and media, and was one of the first companies to make automotive content available by web service. Today, DataOne Software, as a division of Dominion Dealer Solutions, provides data and materials to most segments of the automotive industry including insurance, warranty and service contract sectors, transportation, federal and state agencies, newspaper and print, as well as the auto dealer marketing sector. For more information about DataOne Software automotive content, visit DataOneSoftware.com or call 877.438.8467 or e-mail sales@dataonesoftware.com About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact Autobase and @utoRevenue announce integrationINDIANAPOLIS, Jan. 28, 2010 - Autobase, Inc., the premier provider in automotive CRM for auto dealers nationwide, and a division of Dominion Dealer Solutions, today announced integration between Autobase CRM and sister company @utoRevenue, leader in multi-channel marketing for the automotive industry. The integration between Autobase and @utoRevenue augments the existing contact history found in an Autobase customer record with a full account of all related @utoRevenue marketing efforts. When used in tandem with Market Center, the all-new campaign management tool from Autobase, this integration aggregates all campaigns into a single list, whether their origin was Market Center or @utoRevenue. Bryan Anderson, general manager and founder of Autobase, remarks, "Integrating @utoRevenue's award-winning retention marketing program with Autobase's renowned software platform is a huge win for our joint customers. Critical information will be at the dealer's fingertips to understand, not only the end-game financial and retention benefits of outbound marketing communications, but how to handle that data throughout every department of the dealership and create more loyal service and sales customers." Brice Englert, @utoRevenue general manager, says of the integration, "@utoRevenue customers have long benefitted from our full-service approach to Retention Marketing and joint Autobase/@utoRevenue customers will now gain critical insight into every customer touch-point. We are excited to exclusively provide this benefit to the most celebrated CRM system in the automotive industry." Dealers who have enjoyed Autobase for in-house marketing campaigns targeting sales leads, prospects, and previous owners, as well as dealers who have benefitted from @utoRevenue's ability to promote customer retention by targeting existing customers through campaigns for fixed and variable operations, will benefit from this seamless integration, which bridges the two solutions and promotes a continuum of branding throughout the lifetime of the customer / dealership relationship. About Autobase, Inc.Autobase® has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase offers a growing suite of cutting-edge marketing solutions and time-tested sales processes that drive and close significantly more business in the showroom and service drive. Nearly 40,000 auto professionals use Autobase every day to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit www.autobase.net. About @utoRevenue@utoRevenue® (www.autorevenue.com), a division of Dominion Dealer Solutions, is based in Lee, Massachusetts. As a leading provider of permission-based email marketing solutions for retail auto dealerships, @utoRevenue has evolved to offer a complete line of retention marketing services including email, email collection, online appointment scheduling, direct mail, voice messaging, live calls, and e-newsletters. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact Autobase to release all-new campaign management toolINDIANAPOLIS, Jan. 28, 2010 - Autobase, Inc., the premier provider in automotive CRM for auto dealers nationwide, and a division of Dominion Dealer Solutions, today announced that it will release Market Center, an all-new campaign management solution and AutoStream, a video content delivery tool, at NADA 2010. Market Center organizes and tracks the efforts of conventional campaign tools, namely direct mail and scheduled calls, with the newest methods, including fully-illustrated e-mail Web-ads, automated voice messaging, and SMS text messaging to create impromptu, ad hoc campaigns. Dealers have the ability to create multiple niche campaigns, targeting smaller groups of customers through preferred channels. Dealers also can design specific exclusions when customers are already targeted by other concurrent or recent marketing efforts, minimizing opt-outs and the overall cost of campaigns. "There's no question that dealers are making the move from costly, less-effective, conventional advertising to permission-based e-mail, voice and text messaging. With Market Center, dealers marry the power and simplicity of Autobase CRM with the advantages of measuring ROI from their multi-channel campaigns," said Bryan Anderson, general manager and founder of Autobase. Market Center Reporting quantifies the total number of touches for each campaign, as well as the average number for each targeted customer. The campaign ROI is calculated as well, assisting the dealership in its future efforts to refine its marketing strategies. Calendar views help dealerships track their overall marketing efforts, showing each component of every campaign, and indicating the days when little or nothing is going out to the existing customer base. Market Center will feature an all-new video content delivery tool for auto dealers, AutoStream, AutoStream offers dealerships a state-of-the-art framework for creating and delivering custom and dynamic video e-mails. Supported by the world's most robust and scalable content delivery network (CDN) via Limelight Networks, AutoStream delivers the best possible video experience to smartphones, widgets, set-top boxes, and other emerging devices, opening up a new range of possibilities for today's forward-thinking dealerships. Ease-of-use was a chief consideration when designing AutoStream. Dealers can shoot video in virtually any format and AutoStream will automatically encode it for efficient video streaming. The video content management system (VCMS) organizes a dealer's videos in a single place, regardless of where the content is distributed-be it a dealership Web site, blog, or on one of many social networking sites. AutoStream intelligently converts the video to the proper file size and type for hassle-free delivery to practically any mobile device, avoiding issues associated with Web browsers and security settings. AutoStream comes with full reporting capabilities and graphical usage statistics so dealers know who is watching, for how long, and from what Web site. The latest in video search engine optimization (VSEO) is also embedded in every video distributed. The 2010 release of Market Center follows Autobase's 2008 launch of Managed Marketing Services as part of its Autobase Business Solutions (ABS) offering. Managed Marketing Services delivers an enhanced level of CRM partnership, incorporating the marketing expertise, agency-level support, and product knowledge of a personalized ABS business consultant. About Autobase, Inc.Autobase® has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase offers a growing suite of cutting-edge marketing solutions and time-tested sales processes that drive and close significantly more business in the showroom and service drive. Nearly 40,000 auto professionals use Autobase every day to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit www.autobase.net. To learn more about Autobase Business Solutions, visit www.autobase.net/abs. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact Carloan.com and New Vision Sales enhance special finance lead salesRICHMOND, Va. - Jan. 28, 2010 - Carloan.com, a division of Dominion Dealer Solutions, has partnered with Charlotte, N.C., firm New Vision Sales to provide BDC services for its Lead Management System clients. Known as a "Business Development Center" or "BDC," Carloan.com's call center sets appointments and call-backs with consumers seeking local automotive financing at a dealership. "We're excited to be working with New Vision Sales," said Tom Feary, general manager for Interactive Financial Marketing Group. "Their approach to treating consumers with respect and integrity is in sync with our process which has been in place since 1989. We anticipate immediate lift for our nationwide network of dealers." Carloan.com began testing with New Vision Sales in December 2009 and already is receiving positive reviews. "Carloan.com's Pre-Qualified leads are the best in the business!"said Denise Watkins, general manager for Hall Mitsubishi in Virginia Beach, Va. "Their new partnership with NVS has created a very profitable start to our new year. We've already closed 12 percent of their leads within the first three weeks of January." BDC services are part of the Carloan.com Lead Management System. The system is designed to help dealers efficiently service qualified traffic through their store. Filtered leads can be managed within a Web-based tool integrated into the three credit bureaus. Follow-up e-mail helps dealers set appointments and generate return traffic. "With this partnership, we're brining Carloan.com's leads together with people and process, rather than scripts and rebuttals," said Glynn Rodean, New Vision Sales CEO. "Our partnership is specifically designed to increase the conversion of lead appointments into showroom traffic, sales, and higher ROI by providing highly skilled agents and effective calling techniques that sell." About Carloan.comSince 1989 Carloan.com has been helping dealers nationwide Sell More Cars through special finance lead generation and management solutions. Carloan.com is the automotive finance brand of Interactive Financial Marketing Group, a division of Dominion Dealer Solutions, specializing in lead generation, validation, and management services. For more information, visit the dealer Web site: www.CarloanCo.com. About New Vision SalesNew Vision Sales Inc. revolutionized the automotive call center industry in 1998 when Glynn Rodean installed his first Business Development Center. It produced over 400 vehicle sales in addition to improving dealerships' sales force and in-house call center with training and consulting on calling techniques. Today, Glynn and NVS have helped to significantly increase showroom traffic, sales volume and gross profit by providing an unrivaled skill-based solution to dealers of all sizes. Visit www.newvisionsales.com to learn more. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact: Dealerskins releases new mobile website platformNASHVILLE, Tenn.- Jan. 28, 2010 - Dealerskins, a division of Dominion Dealer Solutions and leader in innovative website solutions for automotive dealers, has released a new mobile website platform that allows Dealerskins websites to be viewed on mobile devices such as iPhone, BlackBerry, Palm Treo and many others. "With the explosion in growth of smartphones in the U.S., we are proud to deliver to our dealers this new channel for sales leads," said George Nenni, vice president of Dominion Dealer Solutions and general manager for Dealerskins. "Our goal was to create a dynamic mobile offering to allow car dealers to maintain their customized brand while making it easy for shoppers to access their inventory on their mobile phones." Dealerskins' new platform truly optimizes the display of their sites on mobile devices. Car shoppers see a site specifically designed to be viewed on a mobile device that maintains the dealer's unique brand. Car shoppers can seamlessly search inventory, click phone numbers to call the dealership, and get directions to the dealership's location via the device's mapping application. Shoppers also can easily submit contact information, increasing sales leads for dealers. About DealerskinsDealerskins provides beautiful and powerful web solutions that drive results for automotive dealers. Our expertise comes from real-world dealership experience and a passion for responding to our dealers' needs. Our founders designed, built and used the first Dealerskins website while working at a top-50 dealership group. Today, Dealerskins builds interactive, customized websites with the same enterprise-level research tools previously found only on manufacturer websites. Learn more about how dealers can improve their online sales by visiting http://www.dealerskins.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact: CROSS-SELL TO INTRODUCE ONLINE ACCOUNT TOOLCustomized reports will be available on demand LEXINGTON, Ky. (Jan. 28, 2010) - Cross-Sell, the leading provider of market analysis reports for automotive dealers and a division of Dominion Dealer Solutions, has announced that it will launch online report access and customized, on-demand reports for its auto dealer clients. Cross-Sell customers will soon be able to establish online accounts that feature data query capabilities. Each online account will house six months of data, and an online data management tool will make it possible for users to build custom reports. The reports will display specific information such as VIN, selling dealer name, vehicle make name, vehicle model name and year, buyer city and zip code, and report month. The information is organized by location based on a defined set of zip codes or a radius around a specific zip code. "Our customers will now be able to build special reports on demand," said Sean Conley, general manager of Cross-Sell. "This feature allows the dealers to stay on top of any number of trends affecting their market and helps keep them one step ahead of the competition. Day or night, at the office or at the auction, Cross-Sell customers can always get the information they need to make better informed decisions." In addition, all Cross-Sell customers will be able to access their monthly market analysis reports through a secure, online account. This newest delivery option makes it easier and more convenient for users to receive their data and further improves the timeliness of their monthly reports. The online account system also enables Cross-Sell customers to organize and house their reports in a single location. Cross-Sell will be an exhibitor at the National Automobile Dealers Association (NADA) convention. As part of this year's show in Orlando, Feb. 13-15, Cross-Sell representatives will showcase the new online data query tool as well as the entire line of market analysis and reporting tools. Cross-Sell can be found in the Dominion Dealer Solutions booth, #427. About Cross-SellCross-Sell is the automotive industry's leading provider of market analysis reports. Cross-Sell helps companies make better inventory decisions, develop effective selling strategies, and find additional finance sources by delivering over 5,000 fully customized vehicle market intelligence reports each month. For over 20 years, auto dealers, financial institutions, and media firms have relied on Cross-Sell for the most current, accurate vehicle sales and auto loan statistics. For more information, visit www.cross-sell.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact: Autobase releases Mobile Response technology for auto dealersINDIANAPOLIS, Jan. 28, 2010 - Autobase, Inc., the premier provider in automotive CRM for auto dealers nationwide, and a division of Dominion Dealer Solutions, today announced the release of Mobile Response technology. This upgrade to the existing lead management capabilities in Autobase CRM was originally designed to help GM dealers comply with the new General Motors Standards for Excellence (SFE). The Mobile Response technology works on Internet-enabled mobile phones and gives dealership personnel the ability to view the lead, select a method of response, store the record in the Autobase CRM, send the lead disposition data to the OEM, and "stop the clock" by responding to leads within GM's desired two-hour window. Jeff Keller, general manager at Kocourek Chevrolet in Wausa, Wis., explains, "For us, the move Autobase made in developing a mobile response process wasn't just a matter of manufacturer compliance. It meant giving us the tools to jump from a 17-hour average response time to under two hours within GM's 24-hour clock policy. Not only do these guys understand CRM, they understand what a dealership needs to succeed in changing times, and they're making it happen." Bryan Anderson, general manager and founder of Autobase, explained, "As more consumers move to mobile means of communication, we want to help our dealers experience real success in their lead management process. Our GM dealers, who use this technology to take advantage of benefits offered through GM's SFE program, are just the first to harness our all-new Mobile Response technology." The Mobile Response platform was built to receive and process leads from any OEM, creating a lasting value for any Autobase dealer, regardless of their franchise. About Autobase, Inc.Autobase® has specialized in providing the automotive retail market with premier Marketing and Sales CRM Solutions since 1988. More experienced than any other CRM provider in the industry, Autobase offers a growing suite of cutting-edge marketing solutions and time-tested sales processes that drive and close significantly more business in the showroom and service drive. Nearly 40,000 auto professionals use Autobase every day to recession-proof their business by finding, selling, and retaining more customers. Autobase is a division of Dominion Dealer Solutions. For more information, visit www.autobase.net. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact XIGroup releases mobile websites for auto dealersWHITE MARSH, Md., Jan. 28, 2010 - XIGroup (XIGroup.com), a division of Dominion Dealer Solutions, has launched mobile websites for franchise and independent automotive dealers, allowing dealerships to meet the changing needs of consumers on the go. XIGroup's mobile websites are customized to match the dealer's current website. Dedicated and extensive testing on a broad range of mobile phones resulted in mobile websites that universally translate into the highest quality possible while taking advantage of each phone's individual features. XIGroup mobile websites are compatible with nearly all mobile devices and feature a superior user experience. XIGroup's websites automatically detect if a visitor is using a mobile device and seamlessly adjust the content format for smartphones. Everything from inventory, coupons, contact forms and directions can all be easily navigated by mobile users. The mobile website allows users to navigate the inventory with as much detail as the dealer's website, including the ability to define searches by make, model, trim, year, color, and price. XIGroup mobile websites harness simplicity in navigation and design, combining ease and speed to give car buyers a rewarding shopping experience. For more information, visit www.XIGroup.com. About XIGroupXIGroup, a division of Dominion Dealer Solutions, provides superior search engine optimization, cost-effective websites and industry leading customer service to franchise and independent car dealers. Since 1998, XIGroup has provided feature- rich website design themes with customizations for hundreds of dealers nationwide. Customers experience greater value with XIGroup's unique blend of customizable designs, easy to use tools, and search engine expertise. For more information, visit www.XIGroup.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact: Dealer Specialties launches Inventory Manager 3.0CINCINNATI, January 26, 2010 - Dealer Specialties, a division of Dominion Dealer Solutions and the nation's largest provider of comprehensive inventory management solutions, websites and marketing tools, is excited to announce the newest version of their industry-leading inventory management tool. Inventory Manager (IVM) 3.0 was completely redesigned to provide more intuitive navigation and create an enriched experience. IVM 3.0 enhancements include one-click access to frequently used tools such as inventory, websites, analytics, Craigslist and eBay; a separate section for dealers who opt to manage their own inventory; extensive user customization options; new marketing functionality; more comprehensive reporting and an engaging new user interface. The company's pricing analytics and appraisal tool, "The Analyzer," also received enhancements. "IVM 3.0 has been redesigned with our customers in mind. Our goal was to provide seamless access to the information dealers need to effectively and efficiently run their business. In addition to the system enhancements and tools, dealers can customize the appearance of their user interface including themes, colors and how information is displayed," says Glen Garvin, Dealer Specialties general manager of product and development. "These customizations empower dealers to create their own unique screens for data fields and data display-how they want, when they want. The flexibility provides the dealership with control in personalizing their IVM tool." New asset management products include adding inventory, taking photos and printing window labels. Joe Kirby, of Edd Kirby's Chevrolet/Chrysler/Jeep in Dalton, Ga., says, "The do-it-yourself tools in Dealer Specialties' IVM, including batch uploads of photos, using their VIN camera, and batch descriptions make changes fast and efficient. Adding in the ability to upload to Vast, eBay and Craigslist from the same software makes this product well worth the money to us and works without a hitch." "IVM 3.0 is as easy as it is intuitive. Our dealers have been praising the overall look and power of the site in the beta release and we look forward to the product's increasing adoption and usage throughout 2010," says Garvin. For more information about Dealer Specialties simple, powerful solutions and how these tools and industry consultants can benefit dealerships, visit www.dealerspecialties.com. NADA invites auto dealers to "Go to Know." Dealer Specialties invites them to "Stop and Know." To find the inventory management solution most profitable for their dealership, auto dealers may visit booth 427 at the NADA Convention and Expo, Feb. 13-15, in Orlando for an on-site demo and to speak with a Dealer Specialties consultant. About Dealer SpecialtiesDealer Specialties, a division of Dominion Dealer Solutions, is the nation's leading provider of a comprehensive suite of inventory management solutions, dealer websites and internet marketing. Providing full-serve and self-serve solutions to dealers growing and changing business needs, Dealer Specialties provides real-time inventory updates, and inventory marketing on the industry's largest online distribution network including GetAuto.com, Cars.com, eBay Motors, Craigslist, Vast.com, Google, YouTube and many others. Dealerships across the country choose Dealer Specialties as their inventory management and marketing solutions provider to ensure the highest quality, accuracy and timeliness of their vehicle inventory from lot to online. For more information, visit www.dealerspecialties.com. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit http://www.DominionEnterprises.com. For additional information, contact: @utoRevenue® releases new live calling product, @utoVoice LiveTMLEE, Mass., Jan 19, 2010- @utoRevenue, an industry leader in retention marketing solutions to automotive dealerships across the country, introduces an exciting new service to drive higher retention and service department results: @utoVoice Live. By delivering brief, live-voice calls directly to the customer, @utoVoice Live will enable automobile dealerships to enhance the consumer experience, increase loyalty and retention rates, and maximize participation in key service milestones. @utoRevenue is a division of Dominion Dealer Solutions. Using @utoVoice Live, dealers can engage customers with a professional call agent, book service appointments during the call, and gather or confirm important personal data points, such as email addresses and other contact fields. @utoVoice Live is the newest addition to @utoRevenue's family of multi-channel, direct marketing products that leverage the power of email, voice, direct mail, text, and online scheduling services. The @utoVoice Live call types underscore seven of the most important service events in the customer lifecycle:
General Manager, Brice Englert of @utoRevenue expresses his enthusiasm for the new product, "We are entering a new year where service retention may be the single most critical metric for our customers' success. By adding this important service, our clients will improve their retention rates and counter the effect of declining Units In Operation as a result of the pull-back in sales volume over the last 18 months." @utoVoice Live can be fully customized to target the consumers the dealer needs to contact: Reach out to just those customers without email addresses, ones who live within a specific radius of the dealership, or ones who haven't visited the business within a designated time frame. @utoRevenue reports back to the dealer with call success, customer comments, and the numbers the dealer needs to see to ensure they are maximizing their marketing budget. About @utoRevenue@utoRevenue® (www.autorevenue.com), a division of Dominion Dealer Solutions, is based in Lee, Massachusetts. As a leading provider of permission-based email marketing solutions for retail auto dealerships, @utoRevenue has evolved to offer a complete line of marketing services including email, email collection, online appointment scheduling, direct mail, voice messaging, and e-newsletters. About Dominion Dealer SolutionsDominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: lead generation through IFMG; customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Dominion Dealer Solutions is a division of Dominion Enterprises. Learn more at http://www.DominionDealerSolutions.com. Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit www.DominionEnterprises.com. Contact: 
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